FAQs
DELIVERY
Q. HOW WILL MY ORDER BE DELIVERED?Q. HOW LONG DOES THE DELIVERY OF MY ORDER TAKES?
Q. WHAT IS THE FEE TO PAY FOR DELIVERY?
ASSEMBLY
Q. DOES ASSEMBLY OF CHAIR REQUIRES DIY?
A. Yes as default you will need to assemble the chair yourself. Instruction manual is provided.
Q. CAN I REQUEST FOR THE CHAIR TO BE ASSEMBLED?
A. Yes. An installation fee is required. Do select the option during check out.
WARRANTY
Q. WHAT IS THE WARRANTY PERIOD?
A. The warranty period is up to 2 years starting from the date of product purchased.
Q. WHAT DOES THE WARRANTY COVERS?
A. Only our chair comes with warranty. The warranty covers the functionality/mechanism parts of the chair.
Q. WHAT DOES THE WARRANTY NOT COVER?
A. The warranty does not cover:
Q. HOW TO MAKE A WARRANTY CLAIM
A. Contact us at (65) 8852 5043
REFUND
Q. CAN I REQUEST FOR A REFUND?
A. We do not accept return and refund. Do consider carefully before purchasing.
OTHERS
Q. WHERE IS YOUR SHOWROOM?
A. We do not have a showroom at the moment.
Q. CAN I TRY OUT THE CHAIR BEFORE PURCHASING?
A. Yes you can! Kindly make an appointment with us to come down to our warehouse to try it out. Our warehouse is located at 9 Bukit Batok Street 22 S659585
Q. HOW ARE YOU ABLE TO KEEP PRICING AFFORDABLE?.
A. We go without extravagant packaging design (Providing basics only). We go without a showroom (Online viewing only). We focus majority of cost on the product itself. Giving you absolutely only the best quality.